Privacy Policy

Last updated: 21 September 2026

Vertex Enterprise Pte Ltd ("we", "us", "our") operates this website (veshop.com.sg). This policy explains what personal data we collect when you use our website, why we collect it, and how we handle it, in accordance with Singapore's Personal Data Protection Act (PDPA).

What we collect

We collect personal data only when you choose to provide it to us, specifically when you submit an enquiry through our Contact Us form. This may include:

• Your name
• Your email address
• Your phone number (if provided)
• The content of your message
• Any file you choose to attach to your enquiry

We do not require you to create an account to browse this website, and we do not process any online payments or store payment information — this website is a product catalog, and orders and quotes are handled directly between you and our sales team.

How we use your data

We use the information you provide solely to:

• Respond to your enquiry, quote request, or order request
• Contact you regarding products, pricing, or delivery

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Who we share it with

To operate this website, we use the following third-party service providers, who process data on our behalf under their own security and privacy practices:

• Our email delivery provider, used solely to deliver your enquiry to our team
• Our website hosting and database providers, who store the website's data

Data retention

We retain enquiry information for as long as reasonably necessary to respond to your request and maintain records of business correspondence, after which it may be deleted.

Your rights

Under the PDPA, you may request access to, or correction of, personal data we hold about you, or withdraw your consent to our use of it. To make such a request, please contact us using the details below.

Cookies

This website may use cookies or similar technologies for basic website analytics, to help us understand how visitors use our site. These do not identify you personally.

Contact us

If you have any questions about this policy or how your personal data is handled, please contact us at sales@veshop.com.sg.